Compliments Comments and Complaints

Disability Resource Centre aims to always provide a service that is high quality.

We welcome your comments and feedback on your experience of accessing services at DRC, whether these are good or bad. These help us to ensure we continue to develop and improve our services.

For all general compliments, comments or complaints about DRC or our services, please email us at drc@disability.co.uk or download a copy of our complaints policy here.

If you wish to make a compliment, comment or complaint specifically about our debt advice service, we have a separate policy in place which complies with the regulatory and operational requirements of the FCA, FOS and standards defined by Advice UK. This includes details on how to make a complaint to the Financial Services Ombudsman. To download a copy of this complaints policy, please click on this link.